1. Tell us a little bit about yourself.
Prior to working at Instant I worked for two years as a rare lettings negotiator at Foxtons. This gave me solid sales and interpersonal skills, which I have further developed here at Instant. I have worked here for over a year now, and have already helped 160 businesses find their next office.
2. What is your role at Instant? What does that entail?
I am an account manager, so I receive enquiries from companies looking for flexible office solutions, like serviced offices. I help them identify the best options and negotiate their terms.
3. Why do you enjoy working for Instant?
I don’t do any cold calling! All of the customers I help have approached us for assistance. We also have an exceptional working environment, full of really ambitious people who are very motivated.
4. What are the most commonly asked questions in your line of work?
How much does that office cost? What options do you have for me?
5. What do you love about the city you work in?
London is the thriving heart of UK business with ambitious, driven people. There is so much to do socially and culturally – it is impossible to have nothing new to try or do.
6. What would you say to people looking to rent office space in the areas you cover?
This really is a case by case scenario. If someone is highly motivated and knows what they want, I can get straight to the point on suitable options. Sometimes clients aren’t quite sure what they need though, and in those cases I spend the time to help them define their requirements and explain their options so that they can feel confident about a shortlist of properties.
7. What are the main trends you have seen in the industry since you joined Instant?
Since January the market has really picked up. Companies are increasing their budgets now that the economy is on the up again. A lot of commercial space is getting converted into residential space due to the higher profit margins in that sector though. The office space supply has been sluggish to respond, meaning that occupancy levels and prices have risen dramatically.