1. Tell us a little bit about yourself
I am 24 years old, from Newcastle Upon-Tyne and moved to London about 19 months ago to work for Instant. I started a degree in Psychology and then went on to get a degree in Interactive Media Design from Northumbria Design School.
2. What is your role at Instant? What does that entail?
I am a senior account manager for Instant which entails working with the larger requirements, having exceptional market knowledge and knowing what space is available, as well as knowing the buildings and contacts well so that I am able to match up the right building options for our client.
3. Why do you enjoy working for Instant?
I enjoy working for Instant because of the vast amount of people and businesses that I come across on a daily basis; building relationships with my clients and operators. I really do try my best to make the process of finding an office as painless and smooth as possible. The people at Instant and the values we hold as a company make the role exceptionally enjoyable. There are so many different characters at Instant and the recruitment process is so thorough to ensure we employ the right people. It makes the team very strong and like minded. We all want the same thing and we all do it differently. I love that.
4. What are the most commonly asked questions in your line of work?
What’s the price? Because what we offer is so varied and flexible, we really have to understand our clients’ requirements to give them an exact quote.
5. What do you love about the city you work in?
The diversity, the people, and the buzz of London – It never sleeps.
6. What would you say to people looking to rent office space in the areas you cover?
Work with me, I have the best relationships with all of the operators I work with so can get you information fast and help negotiate you the best terms. I am very honest with my clients in terms of managing their expectations, so I always focus on what’s realistic and achievable.
7. What are the main trends you have seen in the industry since you joined Instant?
We have seen a real increase in people wanting flexible office solutions, and they also want everything arranged for them so they can focus on their business. The market is becoming more competitive and people are making decisions quickly. This is great to see. Many more of our customers now understand the concept of serviced office space and flexible solutions, which makes my job a lot easier as we are able to present options immediately.