L'Équipe de direction

Tim joined The Instant Group in 2013 to lead the company in its growth as a dynamic, innovative and client centric solutions provider. He brings a wealth of experience in the outsourcing industry, most recently as CEO of the Americas business for global firm Williams Lea, and has been personally responsible for delivering outsourced solutions to many of the key FTSE 100 and S&P 500 companies.

Lyndsay’s approach to delivering excellence drives optimum value and service delivery for our clients. Leading our global operations, Lyndsay is responsible for driving innovation and expanding our client proposition, ensuring quality and value are optimised in our services and supply chain, whilst also delivering best in class operational practices. An experienced and engaging business leader, Lyndsay brings 17 years’ experience from the Williams Lea Group, a global business process outsourcing company. There she held various key strategic and operational positions, working with numerous blue chip clients and playing an instrumental role in the growth and globalisation of the business.

A highly experienced director and leader, Lucinda provides strategic direction to the board & executive team and encourages a high-performance culture. Joining from the RFU, the governing body for Rugby Union in England, where she was the HR Director. Lucinda started her career with Accenture in their Human Performance Consultancy function. Lucinda then spent over a decade at Shell in various Shell businesses in Global HR and specialist talent roles.

Steve Homan, Chief Technology Officer, is responsible for strategy and delivery of Instant’s technology agenda as well as the digital marketplace. This marketplace will serve more than 30,000 businesses every month in more than 175 countries and offers a range of services to clients including membership plans; on demand desks; virtual offices; office booking; managed offices; and strategic consulting and tech services. Core to this marketplace is providing businesses with technology solutions that support hybrid working, empowering employees to make smarter workspace decisions day to day. Homan comes to Instant having delivered market changing solutions at Collinson, The Daily Mail Group, Fitness First and Metapack. A background in engineering, product delivery, machine learning and digital transformation, Homan is part of Instant’s Executive team.

A highly experienced marketing and business development professional, Michelle joined The Instant Group in 2014 to support the growth of our business in the US and develop and maximise new opportunities. Before joining The Instant Group, Michelle spent 8 years with Williams Lea, a global BPO provider, in marketing leadership roles. She most recently held the position of Head of Global Marketing for Williams Lea and Tag Worldwide, which was acquired by Williams Lea in 2012. Prior to Williams Lea, Michelle spent more than 10 years with Gartner Inc, a leading technology, research and consulting provider. Michelle spent 8 years in Global Account Management roles and 2 years leading the Gartner consulting SMB sales channel.

John is an Executive Director for Instant in EMEA, a business providing companies with flexible office solutions and advice through our Serviced, Managed and Enterprise services. Previously John was at JLL where he held various senior roles in London, Warsaw/CEE, and Paris over an 18 year period. Before joining Instant, John sat on the UK Board with responsibility for the Corporate Services and Project Management + Design & Build businesses.

Joe has been at Instant for over 9 years in a number of roles across the business, starting in online broking in 2011 and going on to lead our successful managed office team before being promoted to Head of Business Development in 2019. Joe has been instrumental in significant client solutions over recent years, including Jaguar Land Rover in Budapest, and Microfocus in Paris and Utrecht, whilst continuing to develop accounts such as Highways England.

With over 20 years’ experience in the flexible workspace sector, Gavin is passionate about building long-term client relationships by challenging the traditional CRE status quo. He ensures that Instant delivers innovative workspace solutions that put our client’s business strategy at the heart of our process, backed up by clear commercials, world-class delivery, and customer service. Gavin most recently led Instant’s Account Management function in EMEA until early 2021 when he took over responsibility for leading our public sector practice in the UK.

Paul joined The Instant Group in 2018 and is based in Instant's Kuala Lumpur hub office. As Regional Director, Paul’s role is focused on the operational implementation of Managed projects, leading the delivery and FM teams across Asia Pacific. Prior to Instant, Paul led a Global Fit Out Company for 16 years and has demonstrable experience in property due diligence, best in class HSE implementation, procurement and general management.

Kieran joined The Instant Group in 2014, originally being based in the London office before relocating to Instant’s Sydney hub to grow the AsiaPacific region. As Senior Director, Kieran provides expert advice to clients on the acquisition, management, and procurement of flexible office space across the AsiaPac. He has over 15 years’ experience within the global property market, having worked across Australia, Asia and Europe.