{"id":12363,"date":"2019-01-23T11:59:32","date_gmt":"2019-01-23T11:59:32","guid":{"rendered":"https:\/\/www.instantoffices.com\/blog\/?p=12363"},"modified":"2019-01-30T09:06:16","modified_gmt":"2019-01-30T09:06:16","slug":"apps-taking-over-jobs","status":"publish","type":"post","link":"https:\/\/www.instantoffices.com\/blog\/instant-offices-news\/apps-taking-over-jobs\/","title":{"rendered":"Apps Taking Over Jobs"},"content":{"rendered":"

AI is already being implemented in businesses around the world, and while worries persist over whether robots will be taking over the workplace, some are predicting that it will actually improve and even create jobs in the future.<\/strong><\/p>\n

The truth lies somewhere in the middle. While AI in business will serve to make our jobs easier, some jobs will be replaced by machines while others will be adjusted to account for new technologies.<\/p>\n

A recent initiative from NPR<\/a> shows what the approximate chances are that your job will one day be automated. As part of the initiative, researchers looked at a wide range of jobs and scored them based on nine possible traits, including the social intelligence required to perform the job, being personally required to help others, and whether a job requires negotiation.<\/p>\n

While the results are more rough estimates than scientific findings, it still serves as a decent indicator of what’s to come in the workforce.<\/p>\n

\"Apps<\/p>\n

 <\/p>\n

Telemarketers – 99% probability<\/strong><\/span><\/p>\n

Telemarketing roles don\u2019t require the same high level of social or emotional intelligence as sales roles to be successful. Additionally, conversion rates for direct telephonic sales are typically less than 10%, making this an obvious role to be automated. With the number of automated calls and the extent of this technology, it is already becoming rare to receive spam calls from real people these days.<\/p>\n

Credit Analysts – 98% probability<\/strong><\/span><\/p>\n

Software exists to research and examines credit risks, assess credit history and approve or disapprove credit extensions. These are the basic duties of a credit analyst, which means that this role could be completely automated in the future.<\/p>\n

Cashiers – 97% probability<\/strong><\/span><\/p>\n

Retailers are slowly minimising the use of cashiers and boosting the shopping experience with cool features like self-checkout lanes and personal scanners, while Internet-savvy buyers are also more likely to shop online. This means cashier jobs also face a high probability of automation.<\/p>\n

Bookkeeping Clerks – 97% probability<\/strong><\/span><\/p>\n

Jobs in this role are expected to see a decline as most bookkeeping becomes automated, thanks to sophisticated software like QuickBooks and FreshBooks, which is more affordable than paying a bookkeeper\u2019s salary.<\/p>\n

Common accounting and financing roles like payroll managers are being replaced by tools like WagePoint, while roles that require a lot of manual data entry will be replaced by bots and automated solutions. According to a study<\/a> from McKinsey & Company, general accounting operations, cash disbursement and revenue management are tasks that will likely be completely automated.<\/p>\n

Paralegals – 95% probability<\/strong><\/span><\/p>\n

In the past, paralegal teams would be required to sort through legal documents and dig through archives and legal code to assist the attorneys. Today, this can all be accessed quickly and easily at the push of a button, while software exists to analyse millions of documents and extract concepts and ideas faster than any human.<\/p>\n

\u00a0<\/strong>Accountants – 94% probability<\/strong><\/span><\/p>\n

While many people still use an accountant to do their taxes, programs like TurboTax and FreshBooks allows us to do it ourselves, diminishing the need for accountants. That’s not to say a good accountant isn’t worth your money, but more people and businesses are automating accounting software in a bid to save money.<\/p>\n

Jobs Considered Safe (for now)<\/span><\/strong><\/h2>\n

HR Managers<\/strong> <\/span>\u2013 The HR department will likely always require a human in charge to help manage interpersonal conflict and employee needs. There are also certain legalities around not having an HR representative in the workplace. Since this role requires emotional and social intelligence as well as non-cognitive and reasoning skills, it is unlikely to be replaced by robots any time soon.<\/p>\n

Sales Managers<\/strong><\/span> \u2013 Sales requires a high level of emotional intelligence and networking skills, as well as the ability to analyse data and interpret trends. This means that the role of the salesperson is generally considered safe from automation for the foreseeable future.<\/p>\n

\u00a0<\/strong>Marketing Managers<\/strong><\/span> \u2013 Marketing managers require keen minds to interpret data, develop strategies, monitor trends, oversee campaigns and create content. While a lot of their work is automated, the role is made easier but still requires a human to manage daily tasks.<\/p>\n

PR Managers<\/strong><\/span> \u2013 Any role that requires a high level of communication, networking and collaboration can generally be viewed as safe from automation, including that of the PR manager. In fact, this role is expected to grow by 7% by 2024.<\/p>\n

Chief Executives<\/strong><\/span> \u2013 Leadership is not something that can be easily automated \u2013 in fact, some might say it\u2019s impossible. Chief executives are involved in everything from strategy to motivating staff members and dealing with board members, so it\u2019s unlikely that this important role would be automated in the near future.<\/p>\n

Writers <\/strong><\/span>\u2013 Writers have to ideate, create and produce original material, and while there is software that assists in the process, content like blog posts, books, movies and plays will still need to be written by humans.<\/p>\n

Software Developers<\/strong><\/span> \u2013 Software engineering and development is a hard job, even for humans. Creating applications, software and websites is time, skill and labour intensive and requires a highly skilled human to perform this role successfully. With an expected growth of 19% by 2024, software developers are pretty safe and in-demand.<\/p>\n

\u00a0<\/strong>Graphic Designers<\/strong><\/span> \u2013 Like writing, graphic design is an artistic and highly technical job, making it ideal for humans and not so much for robots to carry out. Design work needs to be original and created according to the needs of the client, which is something a human can achieve better than AI.<\/p>\n

Could Chat Bots Replace Jobs?<\/span><\/strong><\/h2>\n

Facebook founder Mark Zuckerberg fuelled a lot of hype around chat bots replacing human jobs after it was announced Messenger would be hosting more of them in the coming years. The aim is to help businesses build bots on the chat app so they can hold automated chats with people, which will eventually lead to more sales, bookings and brand awareness.<\/p>\n

Bots are essentially cheaper and quicker to make than apps, with many industry experts saying that bots will take over from apps in the near future. Many of these bots are able to carry out tasks traditionally done by humans, including the following jobs:<\/p>\n