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Case Studies & testimonials

Global bank uses serviced offices for new London location.

AUB are a global banking organisation with offices across Kazakhstan, Latvia and Ukraine. They recently opened new offices in China and the UK and contacted Instant to help them with their search for an office in London.

AUB were very specific about the type of office they moved into and what it represented to their clients. Instant worked with them to make their checklist for the perfect office, which included high end look and feel, and more space for the same budget. We used this information and our unbiased expertise to make a cost comparison of the buildings that matched AUB’s specifications.

Within the first month of speaking with Instant, AUB had visited their choice of buildings for personal tours. Instant then worked with AUB to prepare a budget that allowed a comfortable move into the space they wanted, without any added cost. Instant was able to find AUB what they wanted, in their preferred building with a better deal than their existing offer. Contracts were signed and they moved into their new serviced office within three months of first talking to Instant.

AUB

Client testimonial/quote

"Due to your professionalism, attention to detail and great qualification skills… one of the highlights was your client AUB... An absolute pleasure working with you and look forward to working with you in the future."

Cameron Gough – Regus, world’s largest serviced office operator.

BAA owners find space for 60 next to the airport in one month.

Ferrovial are one of the world’s leading infrastructure companies and the owners of BAA, with more than 100,000 employees and operations in 48 countries.

Ferrovial called Instant with one month to find office space for 60 desks as close to Heathrow Airport as possible. They already had some options but wanted us to improve on these. Instant understood the needs of the client quickly and applied these to the most suitable buildings in the key location. We arranged a tour of these offices for Ferrovial on the same day, and when they chose their favourite of these buildings, Instant negotiated a better deal for them.

Instant acted quickly to get the client what they needed and we created a smooth transition from making the first enquiry with Instant to moving into their new space.

Ferrovial

Our Client Says

"I would like to thank you very much for all your assistance when I contacted you regarding this request, … especially because it was an urgent request … and we were able to see the premises straight away"

Viviana Uyaban, Ferrovial

Serviced offices allow London based oil firm to expand their office as they grow.

Eastern Petroleum are global corporate oil specialists with 20 staff in London. They needed to change their London location and reduce their overheads. Instant discussed their needs in detail and we agreed on the checklist of specifications for their perfect office, which included open plan desks and meeting rooms, with a boutique feel.

Our Instant expert knew the market availability and suitability for this client immediately. We created a tour schedule of the buildings that matched their needs and joined Eastern Petroleum on their viewings to give impartial advice. Instant helped Eastern Petroleum choose the right option for them and compare between leased and serviced offices space, helping them to make an informed decision.

We discussed pricing with the buildings on behalf of our client and managed to obtain one month rent free with a reduced cost per month to match their budget. Eastern Petroleum moved into their favourite of the shortlisted buildings and have now expanded to take extra space within 12 months.

Eastern Petroleum

View and choose your new serviced office in one day.

Wilkhanh are furniture manufacturers, with over 100 years experience and 600 employees. They have their headquarters in Germany and contacted Instant to help them find space to work in Chicago.

After listening to Wilkhanh’s needs, Instant explained that flexible, serviced executive suites would be the right option for them. As the market expert, we created a shortlist with only the properties that met their requirements, and arranged a viewing tour for the executives of the business. Instant managed the entire process of the looking for office space for the client, making sure they only saw the offices that matched their needs and collecting the pricing details on their behalf.

Wilkhanh were able to fly to Chicago, see the best buildings for them and make their choice in one day!

Their new office: The Suites Collection, Tree Studios, 4 East Ohio St, Chicago.

Wilkhanh

Multiple office locations in the USA - search made simple with Instant.

Tru Hearing is a small company with 20 staff and seven offices across the United States. They needed help with a new project to open a variety of new offices throughout the states of Illinois and Texas, and got in touch with Instant.

Instant managed the entire process for Tru Hearing and gave them one, dedicated point of contact. We arranged everything on their behalf, collecting quotes and arranging buildings tours. Instant found six offices for the client and worked directly with the office centre managers to get the right pricing for them. By taking the administration away from Tru Hearing, we made a complicated decision a very simple process.

Tru Hearing

Client testimonial/quote

"We've completed the leases for the five offices we need at this time. You have been a great help to us. Thank you."

Scott Frazier, Tru Hearing

Website Corp - Search for offices across Australia made easy with Instant.

Website Corp are specialists in IT and internet services, with more than 50 employees. They called Instant with one month to find office space for 10 people in three locations across Australia. Instant discussed their office needs and learned that they wanted to bring their own IT and telephone packages.

Instant called the serviced offices in the priority locations and immediately created an accurate shortlist for Website Corp. We used our relationships with the office centre managers to arrange viewings at short notice and create proposals that matched our client’s needs and budget.

Instant gave useful contacts to Website Corp in all the key locations and provided a swift and detailed solution to their office challenge.

45 staff move into their new Melbourne office 16 days after contacting Instant.

Accenture Australia Limited are a global management consultancy, who contacted Instant when they had 16 days to find a new office. Instant had a conversation with Accenture to understand exactly what they wanted – open plan space for 45 people in the CBD of Melbourne, fully serviced and fitted and ready for move in.

Instant immediately identified the shortlist of offices that matched the needs of the client and, keeping client details confidential as requested, managed the market research on their behalf. We swiftly gave them the right contacts and information, so that Accenture felt confident making their decision and enabled their move in within 16 days of first talking to them.

accenture

Instant find the Seoul solution for 38 staff with technical needs.

Trelleborg is a global provider of world leading automotive solutions. They contacted Instant because they were looking for office space for 8 people in Seoul within 38 days and needed specific, technical wiring.

Instant discussed Trelleborg’s office needs with them and created a shortlist of office centres and their proposals. Within two days Instant arranged the viewings for the client of their top three options. Instant acted for the client to get a competitive proposal from the preferred office space and Trelleborg had a second viewing then signed to move in 6 weeks later.

Instant was the one point of contact for the client, arranging their tour schedule for the viewings and collecting quotations. We were able to make it simple for them and create a shortlist for easy comparison.

Trelleborg

Client testimonial/quote

"Thank you for the excellent support… You made what I anticipated to be a long, hard, difficult process relatively simple and straightforward."

Multiple USA office searches managed by Instant.

20/20 Companies provide marketing services to Fortune 100 clients across the USA. They contacted Instant when they began their project to find small, ready to use, high quality flexible offices in multiple locations around the USA.

20/20 and Instant work together on all new office locations. Instant create a shortlist for the new office with possible locations, availability and pricings. We arrange tours and gather competitive proposals from the office centres that are the running favourites. This makes it easy for 20/20 to make an informed decision and move into the perfect office, quickly.

Instant saves 20/20 valuable time because we have up to the minute information on the office markets at the ready. We ensure that our client gets the best value for every location they are looking at.

2020

Client testimonial/quote

"While working closely with Michael and Instant, we’ve been able to easily and quickly gain powerful insight into the flexible office space market on a national scale to help us meet our office space needs."

Courtney Ervin, 20/20 Companies

Choosing the right office made painless for SE10.

SE10 are a PR and Marketing company with offices in the USA and UK. They contacted Instant when they needed space for 6 people in Central London. It had to be contemporary, open plan and ideally a long term lease.

Instant immediately discussed the benefits of serviced office space with client and compared with leased space due to the small nature of their requirement.

After the first discussion with SE10, Instant knew that serviced offices would be a great cost effective option for them. Serviced offices would fit a small number of people and are a flexible option which allows for SE10’s growth plans. Instant created a tour schedule in Clerkenwell as we knew that is where b2b PR agencies are usually based in London. After the viewings we negotiated an excellent rate for the client and a license term they were happy with.

Our market knowledge meant that we could give our client the best and most effective office solution, one they hadn’t considered and better suited to their needs. We saved them time, money and the administration behind choosing their next office. A year later, and SE10 are still in those offices!

SE10

Our client says...

"Daniel Szweda from Instant was extremely helpful, not only in finding a good selection of properties but also in impartially explaining and guiding me through the pitfalls and advantages of Serviced offices vs. traditional tenancy agreements. A painless exercise with a great outcome. Thank you very much for all your help!"

Tesco use Instant for market research to find their new serviced office.

Tesco is the 3rd largest global and Britain’s largest retailer, and one of the UK’s most recognised brands. Instant worked with Tesco when they needed office space for 200 people in central Edinburgh with excellent transport links and parking for their staff and visitors.

Instant conducted rapid market research to get accurate information on market availability and pricing to Tesco. We used our excellent market contacts to check up-to-the-minute availability, cost of space and how much was ready to use at short notice.

Instant found a solution for Tesco within 2 weeks of their first contacting us. We found space that fitted all their needs in the Gyle, an area they hadn’t considered in Edinburgh. We arranged for a personal tour of the building and Tesco saw the benefits of using serviced space. We negotiated the pricing on their behalf to suit the budget and Tesco signed the deal.

Tesco
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