2010 saw us working with many of you more closely than ever and as a result of that we achieved more deals.

It is really in the pre and post tour conversations with Instant and the prospect that we will make a difference to the deal happening, because this is when we are able to gather the feedback from the client and work closely with you to try and close the deal.

In the first months of 2011 we have seen an increase in really good quality enquiries from prospects who are showing definite signs of being more committed to taking space; January was strong and this has continued in February and March and so, whilst still very challenging, we are allowing ourselves to feel a little optimistic about what we can convert with you this year.

A few of Instant's key highlights over the past year include:

• 30% increase in enquiries - February 2011 versus February 2010
• Largest broker by revenues having grown by 40% in the past year
• Year on year growth of 30% from 2009 to 2010
• Over 1,500 businesses placed in serviced offices in the last 3 months, totalling more than 6,000 workstations
• Over 1000 workstations from deals with corporates concluded in the last 3 months alone

There is a definite feeling of more confidence and businesses are taking the plunge to make that move now than in 2010, when many of them were just too nervous to do it. We continue to work with many start-ups, small and medium sized companies across the country but are pleased to see more of our corporate client base getting out to view in the last quarter of 2010 and seeing this increasing further as we approach the 2nd quarter of 2011.

Pricing continues to be a challenge and this was a key area discussed at all the BCA regional meetings in February around the country. Working together on what the client needs will ensure that we all have the confidence to hold price – we still see too many examples of clients viewing several properties where the price range is vast which puts the prospective client in the driving seat. This results in price often being reduced before the client even arrives at the centres. Being bold and holding price certainly has to be a major focus for 2011.

So what else can we do? What is your biggest challenge? Are we working as well as we can together? Please call Patricia Bacon on 020 7298 0627 or email her at pb@instantoffices.com.

Looking your best

First impressions are important! Whilst we can recommend your centres, many customers select which buildings they want to see based on what they see on our website. Please can we ask you to have a check of your listings on www.instantoffices.com to ensure that we have several great pictures of your building and that the description really captures the centre to encourage prospects to select it when they are searching.

If you would like to update or change your centre listings please let us know by calling Natalia Tarson on
020 7298 0624 or emailing  nt@instantoffices.com and we will make the relevant changes.

Do you have space coming available soon? Help us to fill your centres by letting us know where you have any big move outs coming up or low occupancy. Our consultants will recommend the right centres for our clients and if we have this information it helps us arrange viewings for the right centres for our clients. Keep us up to date on your availability by calling Charlotte Creasey on 020 7298 0642 or emailing  cc@instantoffices.com so that we can focus our attention on these areas when speaking with clients.