After four weeks of voting, serviced office operator Abbey
Business Centres is pleased to announce the winners of its annual ‘Best of the
Best’ Awards. The awards are voted for by office clients and colleagues at
Abbey’s 13 centres across the UK and recognise individuals who have gone ‘above
and beyond the call of duty’. This year a record-breaking 680 nominations were
received and 93% of Abbey’s employees received at least one nomination.



Abbey’s Manchester
office scored a hat-trick, netting 3 of the 6 awards. Lynne Garlick (seen
opposite) was voted ‘Best Centre Manager’ and commented: ‘I’m thrilled to have
received my own award but I’m even more proud of my team who go out of their
way each day to ensure our clients receive the highest level of service’.
Lynne’s deputy, Karen Bray received the ‘Best
Assistant Centre Manager’ gong whilst receptionist Natasha McLoughlin completed
the hat-trick by scooping the ‘Best Customer Service Co-Ordinator’ award.
Lee Stoddard from the Edinburgh
office took first place in the Business Development Manager category whilst
Kathy Malaney from the Glasgow
office received the ‘Best Newcomer’ nod.
The final award, ‘The Best of the Rest’ is open to
all staff who do not fit into the other categories – this includes
housekeepers, estates, IT, HR, marketing and finance teams – and the winner is
Sharon Wild, Abbey’s peripatetic Operations Manager.
Julie Grieve Abbey’s Managing Director commented:
‘Having read all the nominations from across the UK I am extremely proud of all
our staff who continue to deliver exceptional service through these tough
economic times. Now more than ever our office clients expect value for money
and it’s evident that they also value the level of service our teams provide,
day in, day out.’
Julie continued: ‘This year Abbey introduced the
industry’s first and only customer satisfaction guarantee – our competitors
thought we were crazy but these results go a long way to prove our commitment
to quality. Yes you might find a slightly cheaper office down the road but that
will be reflected in the state of the facilities and the level of service
provided. Abbey has always had one of the highest client retention rates in the
business and on these results I am confident that will continue.’
All winners were presented with a certificate and
bottle of champagne by a member of Abbey’s senior management team.
For more information about any of the Abbey
Business Centres please visit www.instantoffices.com
or call 0800 980 1938 to find out more.
Instant look forward to the continued success of
Abbey Business Centres and working closely alongside them. To find out more
about office space in your region please visit www.instantoffices.com.